PRIVACY POLICY 
At Casas Clinics, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, advertisements, and communication channels.
Casas Clinics is fully committed to complying with all applicable laws, regulations, and legal requirements in Turkey regarding the protection and processing of personal data.
1. Who We Are
Casas Clinics is a health tourism company based in Turkey.
2. Information We Collect
We may collect and process the following personal data:

• Full name

• Phone number (including WhatsApp)

• Email address

• Country of residence

• Photos of teeth and medical information shared voluntarily

• Communication records (WhatsApp, Messenger, forms, calls)

• Website usage data (cookies, IP address, browser data)

3. How We Collect Your Data
Your data may be collected through:

• Website forms

• Meta (Facebook/Instagram) lead forms

• WhatsApp, Messenger, and other messaging platforms

• Email or phone communication

• Cookies and tracking technologies on our website

4. How We Use Your Information
We use your data to:

• Provide free consultation and treatment planning

• Communicate with you regarding your inquiry

• Share treatment options, pricing, and medical guidance

• Organize your treatment process in Turkey

• Improve our services and customer experience

• Conduct marketing and remarketing campaigns

5. Legal Basis for Processing (GDPR)
We process your personal data based on:

• Your explicit consent

• Performance of a contract or pre-contractual steps

• Legitimate business interests

• Compliance with legal obligations

6. Sharing Your Data
Your data may be shared with:

• Partner hospitals and clinics in Turkey

• Doctors and medical professionals involved in your treatment

• Service providers (CRM systems, communication tools, advertising platforms)

• Legal authorities when required

We ensure all partners comply with data protection standards.
7. International Data Transfers
As an international health tourism provider, your data may be transferred and processed in Turkey and other countries where our partners operate, in compliance with applicable data protection laws.
8. Data Retention
We retain your personal data only as long as necessary for:

• Providing services

• Legal and regulatory requirements

• Business and reporting purposes

9. Your Rights
Under applicable data protection laws, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw your consent at any time

• Request data portability

To exercise your rights, contact us at: [your email address]
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
11. Cookies Policy
Our website uses cookies to enhance user experience, analyze traffic, and improve marketing performance. You can control or disable cookies through your browser settings.
12. Third-Party Links
Our website may contain links to third-party websites. Casas Clinics is not responsible for the privacy practices of these external sites.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Casas Clinics
📍 Istanbul, Turkey
📧 contact@casasclinics.com
📞 +90 549 147 20 56